High-performance Senior Operations Executive able to turn-around under-performing operations and manage on-going business to deliver consistently high profit margins. Track record of delivering gross margins up to 30% annually. Strong customer advocate building products and services to meet diverse and dynamic customer needs. Outstanding international experience includes starting-up and managing three European subsidiaries. Sample accomplishments include:

• Led corporate turnaround from 15% loss to 30% profit in just one year. Company retained 30% profitability level for two additional years.
• Grew consulting services from near zero to $750K in one-year delivering 62% gross margin.
  
  
  
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• Introduced mission critical real time data analysis software products into the financial services marketplace, increasing revenue $23M in two years; new market came to represent 43% of corporate revenue.
• Managed corporation's largest customer, installing new release of customer product to produce $4M in revenue.
•  Defined, developed, sold and successfully implemented major product offerings into new markets. 

Professional Experience

Applix, Inc., Westborough , MA , V-P Customer Services                    1991 - 2001

GE Aircraft Engines, Lynn , MA

, Engineer                                            1985 - 1991

Education

Wentworth Institute of Technology , Boston , MA

Bachelor of Science , Mechanical Engineering

Associate in Science , Aeronautical Engineering

FAA AP Certification